Eliciting Human Judgment for Prediction Algorithms

Author:

Ibrahim Rouba1ORCID,Kim Song-Hee2ORCID,Tong Jordan3ORCID

Affiliation:

1. School of Management, University College London, London E14 5AA, United Kingdom;

2. Marshall School of Business, University of Southern California, Los Angeles, California 90089;

3. Wisconsin School of Business, University of Wisconsin–Madison, Madison, Wisconsin 53706

Abstract

Even when human point forecasts are less accurate than data-based algorithm predictions, they can still help boost performance by being used as algorithm inputs. Assuming one uses human judgment indirectly in this manner, we propose changing the elicitation question from the traditional direct forecast (DF) to what we call the private information adjustment (PIA): how much the human thinks the algorithm should adjust its forecast to account for information the human has that is unused by the algorithm. Using stylized models with and without random error, we theoretically prove that human random error makes eliciting the PIA lead to more accurate predictions than eliciting the DF. However, this DF-PIA gap does not exist for perfectly consistent forecasters. The DF-PIA gap is increasing in the random error that people make while incorporating public information (data that the algorithm uses) but is decreasing in the random error that people make while incorporating private information (data that only the human can use). In controlled experiments with students and Amazon Mechanical Turk workers, we find support for these hypotheses. This paper was accepted by Charles Corbett, operations management.

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Management Science and Operations Research,Strategy and Management

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