Balancing Agent Retention and Waiting Time in Service Platforms
Author:
Affiliation:
1. Departamento de Ingeniería Industrial, Universidad de Chile, Santiago 8370456, Chile;
2. Instituto Sistemas Complejos de Ingeniería, Santiago 8370398, Chile
Abstract
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Subject
Management Science and Operations Research,Computer Science Applications
Link
https://pubsonline.informs.org/doi/pdf/10.1287/opre.2022.2418
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