1. Heinz College of Information Systems and Public Policy, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213;
2. School of Management, Shanghai University, Shanghai 200444, China;
3. Sino-US Global Logistics Institute, Antai College of Economics & Management, Shanghai Jiao Tong University, Shanghai 200030, China;
4. Department of Electrical, Electronic, and Information Engineering “Guglielmo Marconi,” University of Bologna, 47521 Cesena, Italy;
5. Department of Logistics and Maritime Studies, The Hong Kong Polytechnic University, Hong Kong