1. Department of Business Administration, University of Zurich, 8032 Zurich, Switzerland;
2. Econometric Institute, Erasmus School of Economics, Erasmus University Rotterdam, 3000 DR Rotterdam, Netherlands;
3. Technology and Operations Management, INSEAD, 77305 Fontainebleau, France;
4. Data, AI & Analytics, Royal Schiphol Group, Schiphol, 1118 CP, Netherlands