Skimming from the Bottom: Empirical Evidence of Adverse Selection When Poaching Customers-Reference-Cited by-同舟云学术

Skimming from the Bottom: Empirical Evidence of Adverse Selection When Poaching Customers

Published:2019-07 Issue:4 Volume:38 Page:543-566
ISSN:0732-2399
Container-title:Marketing Science
language:en
Short-container-title:Marketing Science

Author:

Jeziorski Przemysław¹^ORCID,Krasnokutskaya Elena²,Ceccarini Olivia³

Affiliation:

1. University of California at Berkeley, Berkeley, California 94720;

2. Johns Hopkins University, Baltimore, Maryland 21218;

3. Porto Business School, University of Porto, 4460-312 Matosinhos, Portugal

Abstract

This paper demonstrates implications of adverse selection when conducting competitive customer poaching in markets with heterogeneous and privately known costs to serve.

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Marketing,Business and International Management

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