Discretionary Task Ordering: Queue Management in Radiological Services-Reference-Cited by-同舟云学术

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Discretionary Task Ordering: Queue Management in Radiological Services

Published:2018-09 Issue:9 Volume:64 Page:4389-4407
ISSN:0025-1909
Container-title:Management Science
language:en
Short-container-title:Management Science

Author:

Ibanez Maria R.¹^ORCID,Clark Jonathan R.²,Huckman Robert S.³,Staats Bradley R.⁴^ORCID

Affiliation:

1. Harvard Business School, Boston, Massachusetts 02163

2. University of Texas at San Antonio, San Antonio, Texas 78249

3. Harvard Business School, Boston, Massachusetts 02163; and National Bureau of Economic Research, Cambridge, Massachusetts 02138

4. University of North Carolina at Chapel Hill, Chapel Hill, North Carolina 27599

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Management Science and Operations Research,Strategy and Management

Reference65 articles.

1. The Role of Sales Agents in Information Disclosure: Evidence from a Field Experiment

2. Winning the Battle but Losing the War: The Psychology of Debt Management

3. Quality–Speed Conundrum: Trade-offs in Customer-Intensive Services

4. Organizational Learning: From Experience to Knowledge

5. Self-efficacy: Toward a unifying theory of behavioral change.

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