Service System with Dependent Service and Patience Times-Reference-Cited by-同舟云学术

Service System with Dependent Service and Patience Times

Published:2019-03 Issue:3 Volume:65 Page:1151-1172
ISSN:0025-1909
Container-title:Management Science
language:en
Short-container-title:Management Science

Author:

Wu Chenguang (Allen)¹^ORCID,Bassamboo Achal²^ORCID,Perry Ohad³^ORCID

Affiliation:

1. Department of Industrial Engineering and Management Sciences, Northwestern University, Evanston, Illinois 60208; and Department of Industrial Engineering and Decision Analytics, Hong Kong University of Science and Technology, Clear Water Bay, Hong Kong

2. Kellogg School of Management, Northwestern University, Evanston, Illinois 60208

3. Department of Industrial Engineering and Management Sciences, Northwestern University, Evanston, Illinois 60208

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Management Science and Operations Research,Strategy and Management

Reference35 articles.

1. The Impact of Delay Announcements in Many-Server Queues with Abandonment

2. On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers

3. Scheduling Homogeneous Impatient Customers

4. Capacity Sizing Under Parameter Uncertainty: Safety Staffing Principles Revisited

5. A concept of negative dependence using stochastic ordering

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