The Effects of Investigative Sanctioning Systems on Wrongdoing, Reporting, and Helping: A Multiparty Perspective

Author:

Chui Celia12ORCID,Grieder Manuel34ORCID

Affiliation:

1. Questrom School of Business, Boston University, Boston, Massachusetts 02215;

2. University of Lausanne, Faculty of Business and Economics, Department of Organizational Behavior, 1015 Lausanne, Switzerland;

3. ETH Zurich, Department of Humanities, Social, and Political Science, 8092 Zurich, Switzerland;

4. Zurich University of Applied Sciences (ZHAW), School of Management and Law, 8400 Winterthur, Switzerland

Abstract

Over the past two decades, organizations have established sanctioning systems as an important component of their ethical infrastructures to detect and punish wrongdoing. However, empirical knowledge about the overall effectiveness of such systems remains limited. Existing studies have mostly adopted a single-party perspective even though many wrongdoing situations involve dynamic multiparty interactions between actors, recipients, and observers of wrongdoing. Moreover, most existing research has emphasized an economic perspective—that sanctioning systems only affect behavior because of economic considerations while crowding out ethical ones. In this research, we develop a moral and normative perspective of sanctioning systems. Using a novel experimental game design, our study focuses on the investigative dimension of sanctioning systems to examine their psychological and behavioral effects in actor–recipient–observer wrongdoing interactions. Findings reveal that investigative sanctioning systems influence wrongdoing, reporting, and helping behaviors as well as alter ethical and normative considerations, such that as systems become stronger, wrongdoing behaviors are judged as more unethical and perceived as less typical than when weaker systems are in place. These moral judgments and norm perceptions mediate the effect of investigative sanctioning system strength on wrongdoing behavior. Our research extends previous empirical and theoretical work on sanctioning systems by applying a more holistic perspective and by demonstrating that highly effective systems can serve as important behavioral guides because they activate and alter moral and normative considerations about wrongdoing.

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Management of Technology and Innovation,Organizational Behavior and Human Resource Management,Strategy and Management

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