Factors Influencing Job Satisfaction among Healthcare Providers in a Specialty Department: a cross-sectional study

Abstract

AbstractBackgroundJob satisfaction of professionals affects health, advancement, performance, and development, as well as the institution, employer, or organization. Healthcare professionals who are satisfied with their job have a higher probability of delivering excellent healthcare. In Bangladesh, the challenges of public health highlight the importance of having a competent healthcare workforce to provide an improved quality healthcare service.ObjectivesThe objective of this study was to evaluate the degree of job satisfaction and identify the factors that contribute to it among healthcare providers employed in the BMT unit of DMCH.MethodsThis cross-sectional study was conducted for the period of six months, from July to December 2014. The study population was all the healthcare professionals at the BMT unit of DMCH, Bangladesh. and consisted of doctors (n=20), nurses (n=15), and laboratory technicians (n=5). A semi structured self-administered questionnaire was used to collect the preliminary data. All ethical issues were maintained strictly.ResultsMost (95.0%) of the study respondents were at or below the age of 40 years with a mean (±SD) of 30.1 (±7.92) years. Most of them were female (52.5%), and lab technician, nurse and doctors had a frequency of 12.5%, 37.5%, and 50.0% respectively. Among the study participants, 65.0% were satisfied with their jobs, 35% were dissatisfied. Statistically significant association was found between sex (p=0.011) and profession (p < 0.001) with level of job satisfaction among respondents.ConclusionJob satisfaction is important for healthcare professionals, patients, and institutions. Satisfied professionals provide better care, while low job satisfaction leads to turnover and decreased access to care. Individual, job-related, and workplace factors influence job satisfaction. This study evaluated job satisfaction among healthcare providers in Bangladesh and identified contributing factors to inform interventions.