Abstract
AbstractIntroductionNHS ambulance service conveyance rates in the UK are almost 70%, despite an increase in non-emergency cases. This is increasing the demands on crowded emergency departments (ED) and contributes to increased ambulance turnaround times. Yorkshire Ambulance Service introduced a specialist paramedic (SP) role to try and address this, but non-conveyance rates in this group have not been as high as expected.MethodsWe conducted a controlled interrupted time series analysis using data from incidents between June 2017 and December 2019, to study appropriate non-conveyance rates before and after a GP placement. A costing analysis examined the average cost per appropriate non-conveyance achieved for patients receiving care from intervention group SPs pre- and post-placement was also conducted.Results7349 incidents attended by intervention group SPs were eligible for inclusion. Following removal of cases with missing data, 5537/7349 (75.3%) cases remained. Post-placement, the intervention group demonstrated an increase in appropriate non-conveyance rate of 35.0% (95%CI 23.8–46.2%, p<0.001), and a reduction in the trend of appropriate non-conveyance of −1.2% (95%CI −2.8–0.5%, p=0.156), relative to the control group.Post-placement, the cost per appropriate non-conveyance for intervention group SPs was a mean of £509.38 (95% bootstrapped CI £455.32–£564.59) versus £1258.04 (95% bootstrapped CI £1232.64–£1284.04) for the same group in the pre-placement phase. This represents a mean saving of £748.66 per appropriate non-conveyance (95% bootstrapped CI £719.45–£777.32) and a cost-effectiveness ratio of £2141.15 per percentage increase in appropriate non-conveyance (95% bootstrapped CI £2057.62–£2223.12).ConclusionIn this single UK NHS ambulance service study, we found a clinically important and statistically significant increase in appropriate non-conveyance rates by specialist paramedics who had completed a 10-week GP placement. This improvement persisted for the 12-month period following the placement and demonstrated cost savings compared to usual care.What this study addsWhat is known about this subjectUK ambulance service conveyance rates are almost 70% despite an increase in the number of non-emergency casesHealth Education England funded a pilot in 2018 to rotate paramedics into a range of health settings to improve patient care and relieve pressures on primary care services.What this study addsClinically important and statistically significant increases in appropriate non-conveyance rates can be achieved by specialist paramedics who complete a 10-week primary care placement.This improvement is sustained for at least 12-months following the placement cost-effective.
Publisher
Cold Spring Harbor Laboratory
Reference21 articles.
1. National Audit Office. NHS Ambulance Services. National Audit Office. 2017. https://www.nao.org.uk/report/nhs-ambulance-services/ (accessed 22 Oct 2019).
2. NHS England. Ambulance Quality Indicators Data 2018-19. 2019. https://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/ambulance-quality-indicators-data-2018-19/ (accessed 22 Oct 2019).
3. Willett K , Benger J. Addressing ambulance handover delays. 2017. https://www.england.nhs.uk/wp-content/uploads/2017/11/ambulance-handover-letter.pdf (accessed 10 Oct 2019).
4. Effect of Emergency Department Crowding on Outcomes of Admitted Patients
5. Association between waiting times and short term mortality and hospital admission after departure from emergency department: population based cohort study from Ontario, Canada