Assisted reproductive technology (ART) patient information-seeking behavior: a qualitative study

Abstract

AbstractObjectiveTo investigate patient interaction with information sources while undergoing assisted reproductive treatment.MethodsSemi-structured interviews with fifteen individuals were conducted between August and October 2022. Interview participants underwent assisted reproductive treatment including embryo transfer between January 2017 and April 2022 within a large urban healthcare system. Thematic analysis of the interview transcripts was performed.ResultsParticipants reported that they engaged in informed decision-making with their provider. Three main themes were identified. Participants 1) utilized clinic-provided information and then turned to outside sources to fill knowledge gaps; 2) struggled to learn about costs and insurance; 3) had difficulty identifying mental health resources to support care.ConclusionPatients prefer clinic-provided resources and then utilize academic sources, the internet, and social media when they have unfulfilled information needs. Knowledge gaps related to cost, insurance, and mental health support were identified.Practice ImplicationsART clinics should consider providing more information about cost, insurance, and mental health support to patients.