Developing a standard short questionnaire for the assessment of patient satisfaction with out-of-hours primary care-Reference-Cited by-同舟云学术

Developing a standard short questionnaire for the assessment of patient satisfaction with out-of-hours primary care

Published:2005-06-17 Issue:5 Volume:22 Page:560-569
ISSN:1460-2229
Container-title:Family Practice
language:en
Short-container-title:

Author:

Salisbury C,Burgess A,Lattimer V,Heaney D,Walker J,Turnbull J,Smith H

Publisher

Oxford University Press (OUP)

Subject

Family Practice

Link

http://academic.oup.com/fampra/article-pdf/22/5/560/1671926/cmi050.pdf

Reference23 articles.

1. Salisbury C, Dale J, Hallam L. 24-hour primary care. Abingdon: Radcliffe Medical Press; 1999.

2. Department of Health. Raising Standards for Patients New Partnerships in out-of-hours care. An independent review of GP out-of-hours services in England. London: Department of Health; 2000.

3. Locker D, Dunt D. Theoretical and methodological issues in sociological studies of patient satisfaction with medical care. Soc Sci Med1978; 12:283–292.

4. Fitzpatrick R. Surveys of patient satisfaction: 11—Designing a questionnaire and conducting a survey. Br Med J1991; 302:1129–1132.

5. Lewis JR. Patient views on quality care in general practice: literature review. Soc Sci Med1994; 39:655–670.

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