Exploring patients' self-reported experiences of out-of-hours primary care and their suggestions for improvement: a qualitative study
Author:
Publisher
Oxford University Press (OUP)
Subject
Family Practice
Link
http://academic.oup.com/fampra/article-pdf/28/2/210/1779550/cmq090.pdf
Reference17 articles.
1. A systematic review of the effect of different models of after-hours primary medical care services on clinical outcome, medical workload, and patient and GP satisfaction
2. Users' reports and evaluations of out-of-hours health care and the UK national quality requirements: a cross sectional study
3. Understanding patient experience of out-of-hours general practitioner services in South Wales: a qualitative study
4. Eliciting preferences of the community for out of hours care provided by general practitioners: a stated preference discrete choice experiment
5. Meeting patient expectations of care: the major determinant of satisfaction with out-of-hours primary medical care?
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1. Co-location of out of hours primary care and emergency department in Belgium: patients’ and physicians’ view;BMC Health Services Research;2021-03-26
2. Prioritization and management of calls from older people to GP out-of-hours services;International Journal for Quality in Health Care;2021-02-01
3. Does an emergency access button increase the patients’ satisfaction and feeling of safety with the out-of-hours health services? A randomised controlled trial in Denmark;BMJ Open;2020-09
4. Automated analysis of free-text comments and dashboard representations in patient experience surveys: a multimethod co-design study;Health Services and Delivery Research;2019-07
5. Giving callers the option to bypass the telephone waiting line in out-of-hours services: a comparative intervention study;Scandinavian Journal of Primary Health Care;2019-01-02
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