Department-focused electronic health record thrive training

Abstract

Abstract A novel approach of department-focused electronic health record (EHR) training was implemented to improve efficiency and time management of EHR use. Based off baseline log data, 5 in-person training sessions were designed, focusing on the common inefficiencies of 6 chosen participants. Log data of 4 key metrics and 2 efficiency scores were analyzed 4 months post-training. A survey was conducted to assess self-reported EHR competence. Individually, several participants had improved efficiency scores. There was a reduced average time spent in the inbox per day, in notes per dictation, and in notes per day. This translated to an average of 8.9 min saved per day (range 0–29.1 min/day) and 37.1 hours saved per year (range 0–116.2 hours/year). From the post-training surveys, all participants felt more efficient in their use of the EHR. This study demonstrates an example of department-focused EHR training and log-based analysis improving time management and efficiency.