Life Is Too Short to RTFM: How Users Relate to Documentation and Excess Features in Consumer Products-Reference-Cited by-同舟云学术

Life Is Too Short to RTFM: How Users Relate to Documentation and Excess Features in Consumer Products

Published:2014-07-28 Issue:1 Volume:28 Page:27-46
ISSN:0953-5438
Container-title:Interacting with Computers
language:en
Short-container-title:Interact. Comput.

Author:

Blackler Alethea L.,Gomez Rafael,Popovic Vesna,Thompson M. Helen

Publisher

Oxford University Press (OUP)

Subject

Human-Computer Interaction,Software

Link

http://academic.oup.com/iwc/article-pdf/28/1/27/6991573/iwu023.pdf

Reference57 articles.

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3. Apple Inc. 2013. from http://www.apple.com/au/support/products/ (accessed June 20, 2014).

4. Bauer M. Gaskell G. London: SAGE; 2000. Qualitative Researching with text, Image and Sound: a Practical Handbook.

5. Bishop D. The theory of conservation of complexity. Interactions, July + August 2008:61-63.

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