1. Pharmacy Practice Department, College of Pharmacy, Ferris State University, Big Rapids, MI; at the time of this study she was Ambulatory Care Pharmacy Specialty Resident, Pharmacy Services, Little Rock Veterans Affairs Medical Center (VAMC), Little Rock, AR
2. Central Arkansas Veterans Healthcare System, Little Rock; at the time of this study she was Ambulatory Care Residency Coordinator, Pharmacy Services, Little Rock VAMC