1. Social Policy Research Unit, University of York, Heslington, York YO10 5DD, UK
2. Personal Social Services Research Unit, The University of Manchester, Oxford Rd, Manchester M8 5SJ, UK
3. Department of Psychology, University of Hull, Hull HU6 7RX, UK
4. Institute of Mental Health, University of Nottingham, Nottingham NG7 2TU, UK
5. Lay Member of the Research Team, Personal Social Services Research Unit, The University of Manchester, Oxford Rd, Manchester M8 5SJ, UK