Performance measurement: is it now more scientific?

Author:

Gibberd Robert W.

Publisher

Oxford University Press (OUP)

Subject

Public Health, Environmental and Occupational Health,Health Policy,General Medicine

Reference8 articles.

1. Bird SM , Cox D, Farewell VT, Goldstein H, Holt T, Smith PC. Performance indicators: Good, bad and ugly. Royal Statistical Society Working Party on Performance Monitoring in the Public Services. J R Statist Soc2005; 168: 1–27.

2. Donabedian A. Explorations in Quality Assessment and Monitoring. Volume 1. Definition of Quality and Approaches to its Assessment. Ann Arbor, MI: Health Administration Press, 1980.

3. Collopy BT. Using clinical indicators as a stimulus to QA in hospitals: An early report. Int J Qual Health Care1994; 6: 331–338.

4. Determining the Potential to Improve Quality of Care, 5th Edn. ACHS Clinical Indicator Results for Australia and New Zealand 1998. ACHS 5 MacCarthur St, Ultimo NSW 2007 Australia.

5. Ibrahim JE. Performance indicators from all perspectives. Int J Qual Health Care2001; 13: 431–432.

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