Leading Change at Multiple Levels (Principles 8, 9, and 10)

Abstract

Abstract Chapter 8 discusses leading change at multiple levels. As a multi-level, fractal theory, ICT claims that sustained, desired change occurs through the same process at every level of human collective. Each level within Intentional Change Theory functions as a change process unto itself. That said, there is the possibility that events within a level may trigger or affect events or processes in another level. Cross-level forces can be progressive or regressive. Resonant leadership can propel sustained, desired change by invoking the Positive Emotional Attractor across levels to effect synchrony. When leaders are resonant to a small group of insiders but detest or reject outsiders, however, they are demagogues. Social identity groups (SIGs) facilitate the enduring quality of sustained, desired change by helping or hindering progress toward one’s Ideal Self or a group’s shared vision. A person’s SIGs create a sense of social place and order within their environment, and changing SIGs may create tension, inhibiting change. SIGs transmit information across levels by creating rituals that are symbolic actions with emotional meaning, invoking emotions through expression of a shared vision, or creating a common language. The members of a SIG can become ambassadors for a cause or shared vision and bring the emotions and message to other communities, organizations, families, and entire countries.