1. Institute for Healthcare Improvement 2004
Failure Modes and Effects Analysis Tool
31 January 2007
http://www.ihi.org/ihi/workspace/tools/fmea/
2. Diagnostic and Agreement Statistics
DAG Stat 2007
26 January 2007
http://www.mhri.edu.au/biostats/DAG_Stat/
3. Institute for Healthcare Improvement 2005
Global Trigger Tool Kit Version 6
31 January 2007
http://www.ihi.org/NR/rdonlyres/E44B4920-3E5B-4739-9761-8E3A7168AA0E/3694/GlobalTriggerToolKitJan05.pdf
4. The measurement of observer agreement for categorical data;Landis;Biometrics,1977
5. Cochrane Effective Practice and Organisation of Care Group 2002
The Data Collection Check List
31 January 2007
http://www.epoc.uottawa.ca/checklist2002.doc