Mandatory Disclosures and Substantive Consumer Rights

Author:

Pflücke Felix

Abstract

Abstract Chapter 4 focuses on the rights consumers derive from the national rules implementing the minimum harmonization E-Commerce Directive and maximum harmonization Consumer Rights Directive. The part concerning the E-Commerce Directive examines whether the Member States decide to surpass the Directive’s level of protection. The part of the chapter exploring legal duties in the Consumer Rights Directive focuses solely on the EU level because the Directive’s standard does not permit Member States to deviate. From an evidence-driven law and policy perspective and alignment with consumer theories, the chapter illustrates a growing trend in both the utilization and enhancement of evidence, transitioning from the E-Commerce Directive to the Consumer Rights Directive.

Publisher

Oxford University PressOxford

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