Abstract
Abstract
Chapter 5 takes up two specific cases that focus on listening to learn. One is Citizens Agenda, a collaboration between Hearken, Trusting News, and the Membership Project to train more than 100 newsrooms in specific outreach to communities ahead of the November 2020 presidential election. The second is the implementation of a set of four trust-building modules for reporting classes that have PowerPoint presentations, discussion prompts, readings, exercises, and assignments created from this data. The trainers, journalists, professors, and journalism students for both projects were all either interviewed or surveyed about challenges, logistics, and strategies, and the trainings recorded and analyzed. Both were deemed successful overall but with caveats about constraints and disappointments, especially during the global pandemic and unusual news cycle happening from 2019 to 2021, when these were implemented.
Publisher
Oxford University PressNew York
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