Tales from the Trenches

Abstract

Abstract This chapter presents three mini-case studies, each representing a different approach to pay communication. The first case describes an Australian information technology company that maintains full and complete pay transparency. The second case is that of Whole Foods, a company which offers substantial, but not full, pay outcome transparency. The third case presents a company adopting a more guarded approach, providing its employees with only partial pay information. Each of these companies offers a unique profile of pay communication practices, driven by its own unique history. For each case, the chapter delineates the factors leading up to the adoption of the pay communication practices currently in place, highlights some of the challenges experienced by managers living with those practices, and, where relevant, discusses the ways in which those responsible for rewards management in these enterprises are thinking about changing their company’s current approach.