Keeping the Customer Satisfied: Issues in the Interpretation and Use of Patient Satisfaction Surveys-Reference-Cited by-同舟云学术

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Keeping the Customer Satisfied: Issues in the Interpretation and Use of Patient Satisfaction Surveys

Published:1994-12-01 Issue:4 Volume:6 Page:353-359
ISSN:1353-4505
Container-title:International Journal for Quality in Health Care
language:en
Short-container-title:International Journal for Quality in Health Care

Author:

SCOTT A.,SMITH R. D.

Publisher

Oxford University Press (OUP)

Subject

Public Health, Environmental and Occupational Health,Health Policy,General Medicine

Link

http://academic.oup.com/intqhc/article-pdf/6/4/353/5085411/6-4-353.pdf

Cited by 41 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Causal Effect Analysis of Demographic Concordance of Physician Trust and Respect in an Emergency Care Setting;Open Access Emergency Medicine;2021-11

2. The validity and reliability of self-reported satisfaction with healthcare as a measure of quality: a systematic literature review;International Journal for Quality in Health Care;2020-12-10

3. What matters to patients? A timely question for value-based care;PLOS ONE;2020-07-09

4. What matters to patients?: a timely question for Value Based Care;2020-01-06

5. A qualitative work-based project exploring general practitioners' views of the Physio Direct telephone service;International Journal of Therapy and Rehabilitation;2018-01-02

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