Response Formats and Satisfaction Surveys for Elders

Author:

Castle Nicholas G.,Engberg John

Publisher

Oxford University Press (OUP)

Subject

Geriatrics and Gerontology,Gerontology,General Medicine

Reference51 articles.

1. Agency for Healthcare Research and Quality. (2001). Consumer assessment of health plans: Supplemental information for request for applications (RFA: HS-02-001). Retrieved May 5, 2001, from http://www.ahrq.gov/fund/cahpsupp.html.

2. American Association of Retired Persons. (2001). The costs of long-term care: Public perceptions versus reality. Washington, DC: Health and LTC Research Center.

3. Applebaum, R. A., Straker, J. K., & Geron, S. M. (2000). Assessing satisfaction in health and long-term care: Practical approaches to hearing the voices of consumers. New York: Springer Publishing Co.

4. Bond, S., & Thomas, L. (1992). Measuring patients' satisfaction with nursing care. Journal of Advanced Nursing,17,52-63.

5. Bravo, G., De Wals, P., Dubois, M. F., & Charpentier, M. (1999). Correlates of care quality in long-term care facilities: A multilevel analysis. Journal of Gerontology: Psychological and Social Sciences,54B,P180-P188.

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