The Relationship between Workplace Support and Turnover intention amongst Chinese Social Workers: A Moderated Mediation Model

Author:

Li Hongfei12,Mo Jian3ORCID

Affiliation:

1. School of Social and Public Administration, East China University of Science and Technology , Shanghai 200237, China

2. Guangzhou Xinhua University , Guangzhou 510520, China

3. Department of Spine Surgery, The Third Affiliated Hospital of Sun Yat-sen University , Guangzhou 510630, China

Abstract

Abstract The workplace support, job burnout and income are powerful predictors of turnover intention, yet the potential mechanisms remain not fully understood amongst social workers in China. Framing the job demands-resources model, this study established a moderated mediation model to test the role of job burnout in mediating the association between workplace support and turnover intention, as well as the role of income in moderating the above mediating process. A survey was distributed to social workers from the China Social Work Longitudinal Study in 2019 to investigate their demographic information, Maslach’s Burnout Inventory, workplace support and turnover intention, and 4,704 respondents were included in the final analyses. The results showed that workplace support of social workers was negatively associated with turnover intention. Moderated mediation analyses revealed that monthly income buffered the negative association amongst the triad of workplace support, job burnout and turnover intention. The findings suggest that the government and social service agencies need to provide workplace support and offer a satisfying salary to reduce job burnout and turnover intention of social workers.

Funder

Youth Innovative Talent Project of Guangdong Province

Publisher

Oxford University Press (OUP)

Subject

Social Sciences (miscellaneous),Health (social science)

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