Israeli Health Care Social Workers’ Personal and Professional Concerns during the COVID-19 Pandemic Crisis: The Work–Family Role Conflict

Abstract

Abstract This exploratory study focuses on the personal and professional concerns of Israeli social workers in hospitals and community health settings during the coronavirus (COVID-19) pandemic. Other studies omitted health care social workers’ needs and concerns. Participants included 126 social workers (120 females, 5 males and 1 other gender identity) in hospitals and community health settings who completed an online survey during the height of the first wave of COVID-19 in Israel. Measures included questions on exposure to COVID-19, sense of safety at work, perceived support, and personal and professional concerns. Two open-ended questions about the social workers’ concerns and the perceived concerns of their patients were included. The results showed that 17 per cent reported one of their inter-disciplinary team testing positive for COVID-19. Only one-third of the social workers felt safe from COVID-19 infection in their workplace. Mothers of dependent children were more concerned about income loss and about balancing work and family requirements than mothers of older children. ‘Home–work conflict’ was also a main theme in the qualitative data. In conclusion, the work–home role conflict took an especially heavy toll during the COVID-19 pandemic on social workers who were mothers to dependent children.