Ubiquitous Intelligent Services for Vehicular Users: A Systematic Mapping

Abstract

Abstract The space inside a vehicle, which people can enjoy while travelling, is becoming more intelligent due to the technological developments within the automotive industry. This has influenced the increase in new services that are intended to fulfil the needs of vehicle users. This article presents a survey on the provisioning of ubiquitous intelligent services for vehicular users. It also identifies clusters of research interest on this subject. To this end, an evaluation of results from six scientific research databases supports these goals. This process initially identified 37 328 publications; after filtering and clustering, the scope of analysis became 39 articles. The main contributions points to (i) the existence of five active research clusters, as a result of the inclusion of a visual clustering step in the systematic mapping protocol; (ii) an indication of a string of studies starting in the late ’90s from traffic issues, intelligent transport systems and profiling, to smart cities, the Internet of Things, big data, fog computing and internet of vehicles in recent years; and (iii) that the main challenges associated with the implementation of ubiquitous intelligent services for vehicular users are related to data security, infrastructure, connectivity and high mobility.