What's in a Name: 'Client', 'Patient', 'Customer', 'Consumer', 'Expert by Experience', 'Service User'--What's Next?
Author:
Publisher
Oxford University Press (OUP)
Subject
Social Sciences (miscellaneous),Health (social science)
Link
http://academic.oup.com/bjsw/article-pdf/39/6/1101/4706157/bcm155.pdf
Reference12 articles.
1. Participation, power, conflict and change: Theorizing dynamics of service user participation in the social care system of England and Wales
2. The ‘User’: Friend, foe or fetish?: A critical exploration of user involvement in health and social care
3. State Social Work and Social Citizenship in Britain: From Clientelism to Consumerism
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