Author:
PAKSI DÁVID,KMEŤ TIBOR,CZAKÓOVÁ KRISZTINA,TAKÁČ ONDREJ
Abstract
For pharmacists to fulfil their roles in the provision of pharmaceutical healthcare, it is necessary to ensure the effective organization of the work of individual healthcare professionals. We performed measurements at a selected pharmacy, which, among other things, allowed us to determine the time between people arriving and the average number of pharmaceuticals purchased. Using the available measurement data, we created a queueing system that can simulate the operation of a pharmacy. The system can save time for other pharmacists to fully devote themselves to other activities related to the provision of pharmaceutical healthcare, such as consultation, preparation of medicines in the laboratory, back-checking of prescriptions, or stock control.
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