Assessing knowledge creation process: A case of the National Disaster Management Agency of Gambia

Abstract

The Disaster Risk Management policy and strategy of Gambia’s National Disaster Management Agency (NDMA) have technical challenges and require knowledge creation to enhance capacities to lessen the adverse effect of risks and probabilities of disasters in The Gambia. Also, limited or no resources and leadership support to knowledge creation. The research aimed to assess the current condition of knowledge creation process in NDMA on socialisation-sharing experiences from tacit knowledge, externalisation-voicing tacit to explicit, combination-structuring explicit, and internalisation-expressing explicit to tacit (SECI) and role of leadership in the knowledge creation process. Detailed interviews, questionnaires, and WhatsApp call employed with four questions targeted five staff informants from NDMA and eight partner institutions with one informant from each. The research adopted a qualitative case study and content analysis to analyse the data using Voyant tools looking at the subject and concept. The research found that SECI has unearthed NDMA strengths, weaknesses, opportunities, threats, and leadership bureaucracy coupled with fear factors to build capacities leading to coup d’état for positions. Therefore, SECI has been unnoticed and uncoordinatedly implemented from “Happy Corner” with experiential knowledge and the National Platform for disaster risk reduction (DRR).