Author:
Vaitekunene E. L.,Boyko A. A.,Moiseeva E. E.,Dolgova T.G.,Kleshko I.I.
Abstract
In these modern times, people prefer convenience over traditional methods. This text describes the benefits of implementing a software system in Polyclinic #5. The system enables patients to make online appointments with doctors, eliminating the need to wait in long queues. Additionally, it eliminates the hassle of managing physical medical cards as all records can be accessed digitally. The software also facilitates communication among employees through a chat room and allows for sending reports to the chief physician. For pharmacists, the system provides the ability to check the availability of medicines. Moreover, the software automates tasks, provides schedules for employees, and enables effective management of the team. The system architecture involves subsystems and user access from different devices. Users include the chief physician, doctors, receptionists, nurses, pharmacists, laboratory technicians, and patients. The system development follows an iterative and incremental approach. It concludes with the implementation of off-the-shelf software that simplifies patient appointments, ensures secure medical records, enhances staff communication, and streamlines management and inventory control.