Digitalization of the processes in the housing and utility sector in the context of the “Smart City” concept

Abstract

One of the most important and promising areas of digitalization is to create favorable environment for the population of cities and improve the quality of housing and communal services. “Smart City” concept implemented in many countries provides solutions for this problem. However, the analysis of examples of the implementation of such initiatives indicates that the housing and utilities sector is represented in Russia by a limited number of projects, in particular, the problem of controlling the timing and quality of work in maintaining the housing stock, including the overhaul of residential buildings, remains unresolved. This leads to accidents and does not contribute to creating a comfortable environment for the population. This study is devoted to the analysis of the use of digital technologies in the housing and communal sector and contains recommendations on the creation of an information-analytical system for controlling and monitoring the quality of overhaul repairs of housing.