Standardization of eTOM model for solving problems of the Russian telecommunications market

Abstract

The article considers the problems of the Russian telecommunications market, substantiates the need for standardization of the eTOM model for OSS/BSS systems. There is a necessity to regulate the eTOM model (Enhanced Telecom Operations Map) by domestic regulatory documents in the domestic market. It will allow creating holistic and high-quality operations of end-to-end processes, providing a basis for understanding and managing IT application portfolios in terms of requirements for business processes. The authors conclude that the regulation of the eTOM model could solve the problems of the OSS/BSS solutions of the Russian market.