Enhancing the efficiency of the remote service process

Author:

Zakirov Vakhid,Abdullaev Eldor

Abstract

At the moment, two of the fastest growing industries are remote services and the remote organization of work and study activities. It follows that this calls for the area to be appropriately organized and that its users have access to a suitable working space. One of the most crucial elements in this situation is the response time for user queries, and it’s critical that it satisfies legal benchmarks. As a result, the key to cutting down on repair time is choosing system service techniques correctly. The benefits of accommodating remote teams’ requests for service time in order of priority are also examined in this article. An further mathematical model of customer service with priority has been created.

Publisher

EDP Sciences

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