A digital sustainability approach for effective knowledge and information management in education specific non-profit organizations: Culture Intelligent IS Solutions

Abstract

Information and knowledge management plays a crucial role in the sustainable development of educational organizations with significant impacts on academic communities ‘behavioral patterns. Leveraging digital technologies into academic processes have been considered as a promising way for effective management of information and knowledge. However, superficial or ungrounded adoption of information systems without consideration of the academic and information culture of a given organization may result in ineffective or useless operations that will subsequently burden staff with irrelevant actions. In this regard, this paper aims to provide an approach for sustainable growth of educational organizations with culturally savvy Information System solutions in information and knowledge management challenges. By this approach, enhanced value systems and a better cycle of information\knowledge among the academic community are intended to be achieved. Stakeholder analysis, objective sampling, and literature review were applied for data collection procedures, which provided ultimate identification of information and academic culture patterns and factors on information and knowledge management. By these patterns and factors, we found effective Information System (IS) solutions that match well with generic features of academic and information cultures in Uzbekistan such as data-driven systems, decision support systems, and discourse analysis. Finally, we have drawn implications for educational institutions to manage information effectively and develop a healthy organizational information environment. Additionally, future research directions will be identified in the digital sustainability domain of effective information and knowledge environment.