Search Behaviour in Public Spaces: Insights from Urban Kiosks and the Search Behaviour Test

Abstract

We investigated data acquired from varied people engaging with urban kiosks in this study on search Behaviour in public settings. The data shows a diverse variety of user demographics, such as age, gender, and educational level. The research found that interaction durations varied, with an average of 16 minutes, suggesting the fluid nature of user involvement. Furthermore, the Search Behaviour Test findings revealed varying success rates for different search categories, with "News" queries attaining the greatest success rate of 85%. These results highlight the need of user-centric design and strategic content optimization in urban kiosk interfaces, therefore improving user experience and information retrieval efficacy in the developing environment of smart cities.