Determining the dependence of supplementary charges in the ZSSK CARGO tariff in the context of the customer approach, competitiveness, and globalization

Abstract

Research background: The article deals with the study of the dependencies of selected supplementary charges in rail freight transport. In the environment of a globalized society, it is very important that railway undertakings maintain their competitiveness in an open market. The article is part of a case study that deals with the development of pricing. The research was primarily focused on the structure and development of the price of supplementary charges in the years 2004 – 2020 at Železničná Spoločnosť Cargo Slovakia, j. s. c. Purpose of the article: Based on two selected supplementary charges, and the hypothesis of whether or not the development of their price is dependent will be verified by means of regression analysis. The aim of the research is to point out of the disproportionate increase in the prices of supplementary charge, which form a significant part of the calculation of the price for transportation. And for most customers it is a priority for the price of transport. Methods: The article will use a simple regression analysis according to the relationships depending on the type of dependence used (linear, polynomial, ...) Findings & Value added: The results of the research can help to better set the structure of supplementary charges. The goal of the company should be a satisfied customer and a dominant market share.