Technostress: A Critical Assessment of Its Negative Aspects and Strategies for Coping

Abstract

The information and technological changes have increased the flow of information, and it has crossed space and time limits. Radical changes in ICT have accelerated the rhythm of life and work. The rhythmic acceleration can be felt in the professional as well as personal life. Information and communication technology is widely used in today’s work culture and it is contributing to the newly growing problem known as technostress. Technostress cannot be avoided as most organizations across the globe are using digital technology. Continuous digitization significantly affects the work and workers in organizations. It has both negative as well as positive consequences but negative consequences are more as per the different studies. Numerous empirical studies have been conducted on technostress but among them, few have comprehensive reviews, which have led to fragmented information about the technostress. The main objective of this study is to review the negative implications of technostress and how to cope with them. We gathered data from published articles available in different databases. The integrative research design has been used to carry out the research. Based on the results available from different studies, we have conceptualized this study and it will help individuals and managers to be aware of technostress impacts. Organizations can manage well in time the unwanted risks that technostress brings into them. In this review article, we have shown the negative impacts of technostress and strains arising as a result of technostress along with the coping mechanism that helps to mitigate the negative outcomes of technostress.