Business-IT Alignment in Cloud environment Proposed Framework

Abstract

Nowadays, business process reuse is becoming a trendy topic in the enterprise as well as in scientific research to reduce the cost and time of process development for the benefit of the enterprise. Moreover, with the emergence of cloud environments and the various advantageous and competitive aspects of cloud computing, it becomes necessary to develop non-installable or so-called multi-tenant applications. In this sense, BPM researchers are working on improving the BPaaS (Business Process as Service) model, which enables business processes to be managed in the context of the cloud. However, the problem of aligning IT operations in the cloud, bridging the gap between business requirements and technical cloud solutions, remains an emerging issue in digital transformation, as cloud solutions are purely technical and do not allow stakeholders, who are usually not fluent in the language of business, to properly evaluate or choose the most appropriate cloud solution. Identifying the most appropriate cloud solutions in this context, therefore, requires specifying service requirements and capabilities at both the business and IT levels.