1. Barile S., Ferretti M., Bassano C., Piciocchi P., Spohrer J.C., Pietronudo M.C., From smart to wise systems: shifting from artificial intelligence (AI) to intelligence augmentation (IA), in International Workshop on Opentech AI, Helsinki March 13-14 (2018)
2. Barile S., Piciocchi P., Bassano C., Spohrer J.C., Pietronudo M.C., Redefining the Role of Artificial Intelligence (Al) in Wiser Service Systems, in Ahram Tareq Z. (eds.) AHFE 2018, AISC 787, Springer International Publishing AG, part of Springer Nature, pp. 159–170 (2019)
3. Barile S., Piciocchi P., Saviano M., Bassano C., Pietronudo M.C., Spohrer J.C., Towards a new logic of value co-creation in the digital age: Doing more and agreeing less, in Gummesson E., Polese F., Mele C., (eds.), The 10th Naples Forum on Service, Ischia, Napoli 4-7, pp. 1–13 (2019)
4. Barile S., Polese F., Smart Service Systems and Viable Service Systems: Applying Systems Theory to Service Science, in Service Science (2012)
5. The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co-Creation of Value