1. Górny A., The Elements of Work Environment in the Improvement Process of Quality Management System Structure, In: Karwowski W., Salvendy G. (Eds.), Advances in Human Factors, Ergonomics and Safety in Manufacturing and Service Industries, 599 (AHFE 2011)
2. Brilman J., Modern management concepts and methods (PWE, Warszawa 2002)
3. EN ISO 9004:2009, Managing for the sustained success of an organization. A quality management approach (ISO 9004:2009), European Committee for Standardization, Brussels
4. Hamrol A., Quality management with examples (Wydawnictwo Naukowe PWN, Warszawa 2005)
5. Integrated project support environments