The method of rational organization of maintenance of light commercial vehicles of foreign production using specialized diagnostic tools at the motor transport company in cooperation with the branded service stations

Abstract

The article describes a method of rational organization of maintenance and repair of light commercial vehicles of foreign production using specialized diagnostic tools with the diagnosis in cooperation with branded service stations (BSS). The main purpose of using technical diagnostics tools is to reduce the time losses that occur when sending vehicles for maintenance, and to reduce the cost of maintenance and repair of foreign-made trucks undergoing maintenance and repair at a motor transport company (MTC) and at branded service stations. A simulation model is used as a tool for assessing the economic efficiency of various options for cooperation between a motor transport enterprise and a branded service station when performing maintenance and repair of light commercial vehicles of foreign production. The objective function of the simulation model contains components that estimate the loss of profit from the downtime of vehicles in the maintenance and repair area and the cost of organizing maintenance at the enterprise in cooperation with the company’s service station. A comparative analysis of each variant of the organization of cooperation is carried out with and without taking into account the use of diagnostics. The currentness of the described methodology is explained by the fact that in the field of production of services for maintenance and repair of light commercial vehicles, fundamental changes have occurred, caused by a change in the form of ownership of both transport enterprises and maintenance and repair enterprises. In addition, the widespread use of foreign-made light trucks has led to the emergence of branded service stations that have licenses to service and repair foreign cars during the warranty period. This circumstance fundamentally changes the scheme of servicing these vehicles and increases the downtime of expensive foreign-made cars for organizational reasons.