Enhancement of Pass Percentage through Lean Six Sigma Approach in Degree Level Technical Educational Institutions

Abstract

The objective of this research is to improve the overall result and pass percentage of students in degree level technical institutions by eliminating the failure causes using lean six sigma method. A case study was carried out in a degree level technical institute, which has a total intake of 720 students producing 54% of results for the past five years. Taking as a challenge issues to produce more than 75% of results, it was considered to carry out a study using lean six sigma approach. In this research five stage methodology of six sigma i.e. DMAIC have been used to reduce the parameters that affect the system. Failure mode effect analysis, histogram, process capability analysis and fish bone diagram methodologies were also adopted to analyze the depth of the issue and to identify the critical factors that requires to be controlled and to improve by implementing the solutions and remarks received from the stakeholders. From the results it was found that, through this approach the pass percentage level of the technical institute had increased from 54% to 75% by identifying and reducing the appropriate source of failures.