Consideration about the Determination and Control of the Key Characteristics as Part of Planning Quality of the Product Development Process

Abstract

Due to the complexity of the product development increasing in Automotive Industry, the key characteristics of the product or manufacturing process become more and more important in the product life cycle. The importance of identification of key characteristics is considerably because of the impact that can occur in costs, product reliability, environment and safety. Each key characteristic is determined according to customer requirements and is controlled and monitored during production phase in order to secure the quality of the product. The identification of key characteristics is performed by a team, after the analysis of customer requirements, norms and regulations requirements and international organization requirements. The key characteristics are marked by a special marking and should be ensured a traceability of key characteristics through impacted documents (drawings, FMEAs (Failure Mode and Effect Analysis), control plan, work instructions etc.).