Developing the Balanced Scorecard Strategies for Vocational College Library

Author:

Hsieh Ling Feng1,Wu Mu Chen1,Chin Jiung Bin2

Affiliation:

1. Chung Hua University

2. Hungkuang University

Abstract

This study attempts to comprehend the influence on vocational college library in Taiwan through the four structural dimensions of the balanced scorecard on financial perspective, customer perspective, internal process perspective, and learning and growth perspective, and investigate them further and thoroughly. Based on the author’s fifteen-years working experience on vocational college library, this paper provides management strategies to assist vocational college library in enhancing performance of library service, and expect to create a new vision for future development of vocational college library in Taiwan.

Publisher

Trans Tech Publications, Ltd.

Subject

General Engineering

Reference12 articles.

1. R.S. Kaplan and D.P. Norton: Harvard Business Review Vol. 70 No. 1 (1992), pp.71-79.

2. R.S. Kaplan and D.P. Norton: Harvard Business Review Vol. 71 No. 5 (1993), pp.134-147.

3. R.S. Kaplan and D.P. Norton: Harvard Business Review Vol. 74 No. 1 (1996), pp.75-85.

4. R.S. Kaplan and D.P. Norton: The Balanced Scorecard (Harvard Business School Press, Boston 1996).

5. Y.H. Yu: Best Practical Use of Balanced Scorecard (Business Weekly, Taipei 2002).

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