Improvement of business processes in modern shipping companies in the field of international sea fright transportation

Author:

Dvulit Zoryana, ,Tymoshchuk Olena,Levchenko Olha, ,

Abstract

In a market economy, there are a significant number of shipping companies that compete with each other and fight for maximum profits in a highly competitive environment. Competitive advantages lie in the plane of organization of the fleet, which relate mainly to the management of shipping companies. Operators of shipping companies establish tactical and strategic cooperation with freight forwarders and other participants in the logistics chain for the successful implementation of business processes and subprocesses. The study of the water transport of Ukraine from 2002 to 2020 revealed that in this period there were significant structural changes in freight turnover and traffic, which indicates the presence of serious systemic problems in management. If current trends continue, the national economy may lose such a strategically important sector. The shortcomings in the field of international maritime transport are caused, among other things, by inefficient management of business processes of Ukrainian shipping companies. The business process of a shipping company is a set of interdependent tasks and works aimed at creating a product or service to meet the needs of their customers. The business processes of shipping companies are due to the characteristics of staff and the processes of international trade. Thus, the personnel of shipping companies, concentrated in the operational units, provide a range of services that ensure the movement of goods and passengers with the required level of quality. The complex of such services is described by many business processes and represents the main processes of the shipping company. Improving the business processes of these companies must be viewed through the prism of the field of logistics, the main factors in the development of which are staff and international trade trends. Research and study of international experience in the field of business process management and its implementation in the activities of shipping companies of Ukraine to some extent will improve the declining trends in freight traffic and water transport, which have been observed in recent years.

Publisher

Lviv Polytechnic National University

Subject

Anesthesiology and Pain Medicine

Reference13 articles.

1. 1. Code of Merchant Shipping of Ukraine (1994), available at: https://zakon.rada.gov.ua/laws/show/176/95-%D0%B2%D1%80#Text (Accesses 3 Feb 2021).

2. 2. Bolvanska, T.V., Borycheva, S.V. and Hermaniuk, Yu.M. (2019), "Research of dynamics of change of volumes of transportation of cargoes by rail and sea transport in the international connection", Transportni systemy ta tekhnolohii perevezen, vol. 18, available at: https://doi.org/10.15802/tstt2019/182577 (Accesses 5 Feb 2021).

3. 3. Sotnychenko, L.L. (2017), "Research of directions of development of navigable lines of the leading ports of the world", Visnyk Pryazovskoho derzhavnoho tekhnichnoho universytetu. Seriia: Ekonomichni nauky, vol. 34, available at: https://doi.org/10.31498/2225-6725.34.2017.129178 (Accesses 4 Feb 2021).

4. 4. Chornobai, L.I. and Duma, O.I. (2015), "Business processes of the enterprise: classification and structural-hierarchical model", Zbirnyk naukovykh prats' "Ekonomichnyj analiz" Ternopil's'koho natsional'noho ekonomichnoho universytetu, vol. 22, no. 2, pp. 171-182.

5. 5. Arefieva, O.V. and Lutska, T.V. (2009), Biznes-protsesy pidpryiemstv sfery posluh: faktory, formuvannia, konkurentnospromozhnist [Business processes of enterprises in the service sector: factors, formation, competitiveness], Vyd. Yevropeiskoho un-tu, Kyiv, Ukraine.

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3