Gender Differences in the Principles of Mediation Relations

Abstract

Principles of mediation in everyday communication provide a psychologically safe environment that promotes constructive resolution of conflicts and prevents their escalation. The article describes the principles of mediation relations in the daily interaction of men and women. No standardized methods are available to investigate compliance with the principles of mediation relations. As a result, the research relied on a socio-psychological survey based on a questionnaire developed by the author. The experiment lasted from July 2019 to May 2020. It involved 30 experts qualified in mediation. The main sample included 110 people, 55 women and 55 men, with no special training in mediation criterion. The obtained data were processed using deductive content analysis and the Fisher’s criterion φ*. Respondents tended to adhere to the principle of neutrality in everyday interaction, except in man-to-man communication. They implemented the principles of equality, neutrality, and voluntariness at the formal (declarative) level. Their implemented often resulted in contradictions between the thoughts, feelings, and actions. Women were less inclined to maintain equal relations than men. The results of the study can be used in programs for developing communicative and conflictological skills.