Gender Bias and Demographics VIS-À-VIS Managing Turkish Hospitality Industry Personnel

Abstract

Within the large and growing body of research on gender issues is a concern with gender bias in managerial decisions and actions. Unfortunately, mixed evidence exists as to whether men and women differ in how they enact their organizational roles and deal with their employees. Focusing on the perceptions of employees in Turkey's hospitality industry, this article reports on a study designed to ascertain the extent to which gender bias is perceived to exist in six managerial activities as they relate to managing human resources, and whether the perception of gender bias is affected by employees' demographic characteristics. Results demonstrate the existence of a gender bias for three of the six managerial activities, as well as the differential impact of the demographic characteristics on the managerial activities. Implications of the results for the Turkish hotel industry are explored.