Employees Digital Experience and Mental Health During Covid-19 in Higher Education in the UK: Understanding the Aftermath

Abstract

This theoretical study concentrated on comprehending the issues faced by UK employees in higher education becoming accustomed to and familiar with the digital world during the COVID-19 pandemic, along with its repercussions. Additionally, we aimed to explore the difficulties encountered throughout the pandemic and post-pandemic eras, emphasising on distant working, technology readiness and digital competency, and mental health of UK academic and non-academic personnel. The review's objectives are to identify knowledge gaps and provide viable tactics for improving academic technology preparedness. We came to the conclusion that organisations could monitor employee activity more readily and more effectively with the use of digital technology. Additionally, when implemented properly, collaboration and communication tools at workplace can dramatically boost productivity. Furthermore, understanding the barriers to digital inclusion will also make it easier to create equal educational experiences for everyone. The most efficient ways to integrate technology into education and other organisations can be determined by looking into how effectively these improvements’ function. By assessing the impact of digital online experiences on employee well-being, institutions would be guided in implementing ways to counteract burnout and anxiety.